Privacy Policy

1 Information We Collect

peso 88 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for identity verification or legal compliance, and only with your explicit consent where required.

2 How We Collect Information

peso 88 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the peso 88 platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from security partners; payment data from GCash, Maya, and banking partners when you initiate a transaction.
• Publicly available sources: In limited circumstances, we may verify information against publicly available Philippine government databases for compliance purposes.

3 How We Use Your Information

peso 88 uses your personal data for the following purposes:

• Account management: Creating and maintaining your peso 88 account, verifying your identity, and managing your account settings and preferences.
• Service delivery: Processing deposits and withdrawals in PHP, crediting bonuses, resolving game disputes, and providing customer support.
• Legal and regulatory compliance: Fulfilling our obligations under Philippine anti-money laundering (AML) laws, PAGCOR regulatory requirements, and the Data Privacy Act of 2012. This includes mandatory reporting to relevant authorities where required by law.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats to the platform and its players.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and applying responsible gaming tools where appropriate, including deposit limits and self-exclusion.
• Platform improvement: Analyzing usage data to improve the performance, features, and user experience of the peso 88 platform.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, peso 88 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR requirements, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your prior consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Sharing of Personal Data

5.1 peso 88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:

• Service providers: We share data with trusted third-party service providers who assist us in operating the platform, including KYC verification providers, payment processors (GCash, Maya, Philippine banks), IT infrastructure providers, and customer support platforms. These providers are contractually bound to process data only on our instructions and in accordance with applicable data protection law.
• Regulatory and law enforcement authorities: We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law or in response to a valid legal process.
• Game providers: Certain technical data (such as session identifiers) may be shared with our licensed third-party game studios to facilitate game delivery and dispute resolution. These providers do not receive your full identity or financial data.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

5.2 All third parties with whom peso 88 shares personal data are required to maintain appropriate technical and organizational security measures and to process data only for the specified purpose.

6 Cookies and Tracking Technologies

6.1 peso 88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how you use the platform.

6.2 We use the following types of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and game display options to provide a more personalized experience.
• Analytics cookies: Help us understand how players navigate the platform so we can improve its performance and usability. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used only where you have consented, to deliver relevant promotional content. You may withdraw consent at any time through your account settings.

6.3 You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the peso 88 platform.

7 Data Retention

7.1 peso 88 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction and financial data: Retained for five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Communications data: Support correspondence is retained for two (2) years from the date of the last interaction.
• Technical and usage data: Retained for up to twelve (12) months, after which it is aggregated or deleted.
• Marketing consent records: Retained for the duration of your consent and for one (1) year after withdrawal of consent.

7.2 When personal data is no longer required, peso 88 will securely delete or anonymize it in accordance with industry best practices.

8 Data Security

8.1 peso 88 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial account details and government ID numbers.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the platform infrastructure.
• Two-factor authentication (2FA) available for all player accounts.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, peso 88 will notify the National Privacy Commission (NPC) and affected players within the timeframes prescribed by the Data Privacy Act of 2012 and its Implementing Rules.

8.3 While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peso 88:

• Right to be informed: You have the right to know what personal data we collect, how we use it, and with whom we share it — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data we hold about you at any time. We will respond within fifteen (15) business days of receiving a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update basic account information directly through your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Note that we are required to retain certain data for AML compliance purposes even after account closure.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer through the support channels listed in Section 12. We may need to verify your identity before processing your request.

10 Children's Privacy

10.1 The peso 88 platform is strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal data from persons under 21 years old.

10.2 If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and forfeit any balances in accordance with our Terms & Conditions.

10.3 If you believe that a minor has registered on the peso 88 platform, please contact our support team immediately so we can take appropriate action.

11 Changes to This Privacy Policy

11.1 peso 88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised accordingly.

11.2 Where changes are material, we will notify registered players via the email address on file or through a prominent notice on the platform prior to the changes taking effect. Continued use of the platform following notification constitutes acceptance of the revised Privacy Policy.

11.3 We encourage you to review this Privacy Policy periodically to stay informed about how peso 88 protects your personal data.

12 Contact and Complaints

12.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer through our customer support team. Our contact email is displayed in the footer of this page.

12.2 We are committed to resolving data privacy concerns promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.